Visa, Mastercard, American Express and PayPal.

Standard delivery across the United Kingdom is 7–14 working days.

Orders are processed within 1–3 working days (Mon–Fri). You’ll receive tracking by email.

Track your parcel via our tracking page.

We can amend details or cancel within 24 hours of purchase, provided the order hasn’t been dispatched.

Once in transit, changes aren’t possible.

You can return items within 30 days in unused condition with original packaging.

If an item is faulty or incorrect, we cover return postage. For change-of-mind returns, the customer covers return postage.

See our Return & Refund Policy for more informations.

If you have any questions or need assistance, please contact our customer support team.

You can reach us by email at support@luxivelle.com or via our contact page.